Books

Negotiation Library: Nego Books app

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Are you an avid reader seeking to enhance your negotiation skills? Look no further: use the Nego Books web app. Discover books that cater to your specific interests by searching through authors, topics, amazon.com ratings, or key negotiation elements.

Uncover a vast collection of negotiation-related books, ensuring there’s something for everyone. To narrow down choices, you may want to prioritize books with higher amazon.com ratings or higher number of reviews.

Wishing you enjoyable reads, productive learning, and tremendous success in your negotiations toward positive impact!

Scan the QR code, click the image, or click here to access the app.

Please use this form if you’d like to suggest any book to add or to remove, or to share other comments.

 

Who’s Afraid of the Experience Economy?

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by Benjamin Kessler, INSEAD Knowledge

Great brand experiences drive better business outcomes, during the pandemic and beyond.

(…)
Yet in Kobe’s experience, transitioning to the experience economy raises resistance in most established companies. Corporate leaders are uncomfortable reconfiguring so much of their business around something as fickle and unquantifiable as human emotion. That’s why he and Roger Lehman, a trained psychoanalyst, wrote Return on Experience, a monograph that alternates full-colour imagery of Eight Inc.’s most iconic projects with Q&A-style chapters exploring how and why great experiences improve business outcomes. Kobe and Lehman also delve into themes such as risk, complexity and empathy that are central to the experience economy.

Read the article at INSEAD Knowledge.

Purchase Return on Experience here.

The Business Value of Empathy

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Our relationship to products and brands is complicated. Our opinion of them is shaped by how they make us feel as much as what they do for us. Tim Kobe, founder of strategic design firm Eight Inc., knows this all too well. Starting with his pioneering work on the initial Apple Store concepts, he’s helped global brands find their voice — and new heights of profitability — by leveraging the emotional experience they provide to customers. Kobe and Roger Lehman, INSEAD Senior Affiliate Professor of Entrepreneurship and Family Enterprise, wrote the new book Return on Experience, which explains how and why great experiences are what move the needle most for companies these days. Essentially, it’s all about empathy, expressed through great design that provides “extraordinary human success”. Example: the contagious creativity and innovative spirit infused in the first iPhones. But too many executives are suspicious of leveraging empathy as a business value. Consequently, they risk missing out on the greatest source of value they could bring to their customers and organisation.

Click here or the image to listen to the podcast at INSEAD Knowledge:

Purchase Return on Experience here.

Related INSEAD Knowledge article: Who’s Afraid of the Experience Economy?

Return on Experience, a Conversation With the Authors

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Click here or the image to watch the interview by Eight Inc.

Join us for an hour-long conversation with Co-Authors, Tim Kobe, Founder and CEO of Eight Inc., and Roger Lehman, Psychoanalyst, MIT Senior Lecturer & Emeritus Senior Affiliate Professor, INSEAD, as they discuss their new book, Return on Experience.

Led by Wu Chen, Managing Director of The Economist Global Business Review, we’ll dive into the fundamental belief that design is integral to everything we do and that all human existence has been a result of a progression of successful design outcomes.

Return on Experience is a reflection on the nature of how to see design and to understand the things we create.

Purchase Return on Experience here.

3rd edition: Mediação de Conflitos para Iniciantes, Praticantes e Docentes

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On Dec 3rd, the third edition of the book “Mediação de Conflitos para Iniciantes, Praticantes e Docentes” (Portuguese for “Conflict Mediation for Beginners, Practitioners and Teachers”) was published in Brazil by Editora JusPodivm (in Portuguese).

The book was coordinated by Tania Almeida. Samantha Pelajo and Eva Jonathan, and co-authored by dozens of specialists on mediation.

It includes a chapter on “International Mediation” contributed by Pluris (Nuno Delicado and Horacio Falcão). The chapter offers a framework to analyze the implications for mediation of different cross-cultural settings (e.g., different combinations of cultural preferences by the mediator and each of the parties), using Geert Hofstede’s cultural dimensions (Power Distance, Individualism vs Collectivism, Masculinity vs Femininity, Uncertainty Avoidance, Long-term Orientation), and adding Edward Hall’s Direct/Indirect Communication. It also offers guidance on how to develop the profile of an international mediator, and on potential paths to work in the field.

Click here to purchase or to read an excerpt.

Reflections on Teaching Leaders to Coach: Using the Self as a Tool in Developing Others

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Chapter by Roger Lehman and Konstantin Korotov in the book Coach and Couch: The Psychology of Making Better Leaders (INSEAD Business Press, 2016).

Abstract
Leaders are now expected to be able to coach others, and their companies expect leadership development programs in-house or at business schools to include coaching skills. This chapter reflects on how coaching skills have been introduced into executive curricula, and the experience of the authors and INSEAD’s Global Leadership Centre in teaching leaders to coach.

Links: chapter and full book.

Book: Mediação de Conflitos para Iniciantes, Praticantes e Docentes

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Finally out! The book “Mediação de Conflitos para Iniciantes, Praticantes e Docentes” (Portuguese for “Conflict Mediation for Beginners, Practitioners and Teachers”) was just published (in Portuguese) by Editora JusPodivm.

Mediacao de Conflitos para Iniciantes, Praticantes e Docentes

The book was coordinated by Tania Almeida. Samantha Pelajo and Eva Jonathan, and co-authored by dozens of specialists on mediation.

It includes a chapter on “International Mediation” contributed by Pluris (Nuno Delicado and Horacio Falcão). The chapter offers a framework to analyze the implications for mediation of different cross-cultural settings (e.g., different combinations of cultural preferences by the mediator and each of the parties), using Geert Hofstede’s cultural dimensions (Power Distance, Individualism vs Collectivism, Masculinity vs Femininity, Uncertainty Avoidance, Long-term Orientation), and adding Edward Hall’s Direct/Indirect Communication. It also offers guidance on how to develop the profile of an international mediator, and on potential paths to work in the field.

Click here to purchase or to read an excerpt.

Assessing Negotiation Competitions

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Click here or on the book image to download the chapter “Assessing Negotiation Competitions”:

DRI_vol3-Chapter-pages

Chapter by Nuno Delicado, Horacio Falcão, Ellen Deason, Sharon Press, Shahla Ali, Eric Blanchot, and Habib Chamoun-Nicolas

When a person faces certain disorder and finally gets a medication which is cialis 40 mg amerikabulteni.com the best suitable for the medium. They can determine several symptoms even if you levitra sample are feeling embarrassed and want to get harder erections naturally. Different drugs are available on the price tadalafil tablets different websites. Blood vessels are levitra professional samples similar to a radiator that when is necessary, receive excess heat from the core of the body and removes it through direct contact with atmospheric air, a little cold. in the book “Assessing Our Students, Assessing Ourselves”, edited by Noam Ebner, James Coben, and Christopher Honeyman. DRI Press 2012.

Editors’ Note: Across a remarkable array of institutions and cultures, the authors assess what has been learned about assessing students in negotiation competition environments. They suggest that students might be judged by the “outcome” of the negotiation and/or by criteria more related to “style and process,” in the way that competitions in gymnastics, figure skating and diving are judged.

 

Value Negotiation

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Why a new negotiation book, when existing negotiation books already deliver thousands of valuable tips and ideas? Because few books, if any, effectively help negotiators manage the complex and interconnected negotiation decisions that go beyond isolated tips and ideas. In his new book, Horacio Falcão answers questions so that every negotiator can get the most possible rewards at the least possible risk in the widest range of situations. Read more…

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Firms, Prices, and Markets

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This book was developed in the context of teaching MBA students a first course in microeconomics. From chapter 12 onwards it includes an introduction to game theory.

Click the book cover to download the book in PDF:
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Firms, Prices, and Markets